Damen Shipyards

Speaker: Mathilde Meeuwis

Damen is a family owned business that stands for fellowship, craftsmanship, entrepreneurship and stewardship. We believe that our oceans, seas, lakes and rivers offer humanity a growing range of possibilities in terms of trade, food, energy and recreation. We provide maritime solutions to meet these opportunities, through design, shipbuilding, ship repair and related services.

In the previous century, we revolutionised shipbuilding with standardisation and serial production. More than ninety years and 6,000 ships later, those pillars are unchanged. Their importance is only growing with the need for increased sustainability and digitalisation. It is our aim to combine our proven standardisation with the innovations of digitalisation to become the world’s most sustainable shipbuilder.


Authoriteit Consument & Markt

Speaker: Winnie van Heesch & Mareille de Blois

De Autoriteit Consument & Markt (ACM) is een onafhankelijke toezichthouder die zich sterk maakt voor goed werkende markten voor mensen en bedrijven. De ACM houdt met dat doel toezicht op de mededinging, een aantal specifieke sectoren en het consumentenrecht.

De Autoriteit Consument & Markt (ACM) draagt bij aan een gezonde economie door markten goed te laten werken voor mensen en bedrijven. In goed functionerende markten concurreren bedrijven eerlijk met elkaar en benadelen zij niemand met oneerlijke praktijken. Mensen en bedrijven weten welke spelregels gelden en hoe zij voor hun rechten kunnen opkomen.

Alibaba Group logo 2.png


Speaker: Jack PetersBusiness Development Director

Alibaba Group's mission is to make it easy to do business anywhere. We enable businesses to transform the way they market, sell and operate and improve their efficiencies. We provide the technology infrastructure and marketing reach to help merchants, brands and other businesses to leverage the power of new technology to engage with their users and customers and operate in a more efficient way. 


Our businesses are comprised of core commerce, cloud computing, digital media and entertainment, and innovation initiatives. In addition, Ant Financial, an unconsolidated related party, provides payment and financial services to consumers and merchants on our platforms. A digital economy has developed around our platforms and businesses that consists of consumers, merchants, brands, retailers, third-party service providers, strategic alliance partners and other businesses.



Speaker: Steven van de RidderDirector Advanced Analytics 


Technology, smart planning, and a fleet of electric vehicles lead to less food waste and fewer food miles. Picnic is competitive and sustainable. Software is helping us lead a grocery revolution. But we don’t just sell apples. Our entire operation is run in-house: the supply-chain, forecasting, warehouse systems, partnership and fleet strategies. From the backend to the front, we’re pioneering development in e-commerce and urban logistics.


With a data-driven approach and an app-only store, Picnic has become Europe’s fastest growing online supermarket.



Speaker: Markus RickeProduct Owner Data & Analytics Platform

Vattenfall is one of Europe’s largest generators of electricity and one of the largest producers of heat. Our main markets are the Nordic countries, Germany and the Netherlands. The Group has approximately 20,000 employees. The Parent Company, Vattenfall AB, is 100%-owned by the Swedish state, and its headquarters are in Solna, Sweden.

Vattenfall’s purpose is to Power Climate Smarter Living. At Vattenfall we exist to help all of our customers power their lives in ever climate smarter ways and free from fossil fuel within one generation.




Speaker: VP of Customer Experience 

As the first truly modern media company, AT&T has been changing the way people live, work and play for the past 144 years. It started with Alexander Graham Bell’s telephone. Since then, our legacy of innovation has included the invention of the transistor – the building block of today’s digital world – as well as the solar cell, the communications satellite and machine learning.

Throughout its history, AT&T has reinvented itself time and time again – most recently adding WarnerMedia to reshape the world of technology, media and telecommunications. Our two companies are no strangers to making history together. In the 1920s, AT&T built the technology to add sound to motion pictures, which Warner Bros. then used to create the first talking picture.

For nearly 100 years, WarnerMedia and its family of companies have redefined how audiences around the world consume media and entertainment. It launched the first premium network in HBO and introduced the world’s first 24-hour all-news network in CNN. WarnerMedia continues to deliver popular content to global audiences from a diverse array of talented storytellers and journalists.



Facilitator:  Natasha Wadher, Regional Marketing Manager EMEA

Thunderhead is a privately owned software company, who since launching in 2004, has become a recognised global leader in the customer engagement and business communications market. With its cloud-based, intuitive ONE Engagement Hub, Thunderhead joins up web, mobile, in-store and contact centre customer experiences giving brands a multi-dimensional understanding of customer journeys and enabling actionable conversations in real time.

More information:

Download Thunderhead White Paper

Download Thunderhead One

Download Thunderhead One Engagement Hub Overview


Sia Partners

Facilitator: Martin Hermsen

Sia Partners is a next generation consulting firm focused on delivering superior value and tangible results to its clients as they navigate the digital revolution. With over 1,650 consultants in 16 countries, we will generate an annual turnover of USD 300 million for the current fiscal year. Our global footprint and our expertise in more than 30 sectors and services allow us to enhance our clients' businesses worldwide.


We guide their projects and initiatives in strategy, business transformation, IT & digital strategy, and Data Science. As the pioneer of Consulting 4.0, we develop consulting bots and integrate AI in our solutions. 

More information:

Visit Digital Dominance Benchmark 2020

Download Insight Customer Journey Mining

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