Presentations.

The theme of the first edition of the summit was: “what makes organizations successful in a digital world”.

Martin Hermsen kick-off of the Digital Innovation Summit, edition 3, 2016. Martin gives a perspective of the pace and acceleration of change that is requierd for organizations to keep up with the changing society. (...)

Our economy is changing from one based on consumption to one based on experiences. Traditional methods of mass advertising via print, TV and radio are losing relevance and companies and advertising agencies must adapt to the social-media-driven “Experience Economy”  (...)

The theme of the first edition of the summit was: “what makes organizations successful in a digital world”.

Customers don’t think about how they are communicating with a brand; they talk to them how, when and wherever they see fit. Yet businesses continue to organise themselves around channels. (...)

Business Process Management (BPM) focuses on improving the performance of end-to-end business processes. BPM is an enabler to deliver competitive performance through process excellence.(...)

With growing competitive pressure, and the maturity of domestic e-commerce markets, more and more e-retailers seek opportunities to expand across the border.  (...)

How Generali is using customer engagement to innovate the customer experience. Rik will share how Generali developed their direct customer engagement platform and inspiring customers on their customer journey. “Verzekerd van Alle Aandacht”.

  • Facebook
  • LinkedIn
  • Twitter
  • Instagram